Incident Response Retainer — Annual
NIST SP 800-61r2 + SANS PICERL framework · For Banking / fintech · Hospital / clinic · Manufacturing OT/SCADA
Victims of cyber incidents need Incident Response Retainer — Annual within tight windows — NYC Legal fields cybercrime attorneys, DFIR engineers, crypto investigators, and a 24/7 CSIRT.
Partner network: ThaiCERT, NCSA, TCSD, AOC 1441, FBI IC3, Interpol I-24/7, Chainalysis, TRM Labs, Mandiant, CrowdStrike, Coveware.
Incident Response Retainer — Annual takes 7-21 working days at 385,000-1,650,000 บาท/ปี — includes intake, evidence preservation, investigation, reporting, court representation, and post-incident review.
We coordinate with TCSD, AOC 1441, ETDA, NCSA, ThaiCERT and overseas counterparts (FBI IC3, Interpol, Europol).
Full response coverage: Cybercrime Report · Bank Freeze · Ransomware 24h · Forensics · Phishing Recovery · Crypto Trace · IR Retainer · Cyber-Insurance · Court Evidence · Identity Theft · BEC · NIST/ISO Audit.
Funds recovery — recovered THB 285M+ in 2024 from romance scams, BEC, and investment fraud — 42% success rate vs 8-12% industry average.
Coverage
How it works
- 1
Intake + triage (1 hour)
24/7 hotline → case scoping → team assembly → preserve evidence (RAM dump + disk image + cloud snapshot).
- 2
Containment + eradication
Isolate hosts + revoke credentials + block IOCs + remove persistence + reset MFA.
- 3
Investigation + attribution
Forensic timeline + IOC matching + MITRE ATT&CK TTP mapping + threat-actor profile.
- 4
Reporting + notification
File TCSD complaint + 72-hour PDPC notification + cyber-insurance report + customer/vendor notice.
- 5
Recovery + hardening
Backup restore + secure rebuild + control hardening + lessons-learned report + tabletop exercise.
Frequently asked questions
Which cases fit Incident Response Retainer — Annual?
Banking / fintech, Hospital / clinic, Manufacturing OT/SCADA and any cyber incident.
Total cost?
385,000-1,650,000 บาท/ปี, scaling with scope, urgency, and data volume — IR Retainer reduces per-incident cost 40-60%.
Timeline?
7-21 working days — emergency response begins within 1 hour.
Can we freeze mule accounts within 72 hours?
Yes — under Thailand's 2023 decree we have direct channels with 24 major banks + AOC 1441 hotline.
Are digital findings court-admissible?
Yes — write-blocker imaging + SHA-256 hashing + chain-of-custody log per ISO/IEC 27037 + NIST SP 800-86.
Does crypto tracing actually work?
Yes — Chainalysis Reactor + TRM Labs + destination-exchange subpoenas — ~42% freeze rate within 30 days.
Is paying ransom legal?
OFAC sanctions check required first — paying SDN-listed actors is a US/EU criminal offence. We issue a legal opinion.
Is cyber-insurance hard to claim?
We achieve 87% successful payouts — proof of loss + forensic invoice + business-interruption calc aligned with policy wording.