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PDPA Compliant · Updated 15 May 2026

Privacy Policy

นโยบายความเป็นส่วนตัว

We place the highest priority on protecting our clients' personal data. This policy explains how we collect, use, disclose and safeguard your information under the Thailand Personal Data Protection Act B.E. 2562 (2019).

1. Data Controller

NYC Legal & Notary Services Co., Ltd. (Thai juristic person No. 0435567000061), head office at 109/19 Moo 7, Mittraphap Road, Sila Sub-district, Mueang District, Khon Kaen 40000, is the data controller of your personal data under the Personal Data Protection Act B.E. 2562 (Thailand PDPA, 2019).

2. Personal Data We Collect

  • Identification: full name, ID card or passport number (only for notarial certification)
  • Contact: phone, email, LINE ID, delivery address
  • Document data: source originals and certified translations entrusted to us
  • Payment proof: bank transfer slips (we do not store card numbers on our systems)
  • Website usage: IP address, browser type, cookies

3. Purposes of Processing

  • Provide translation, notarial, apostille and legalization services
  • Communicate about jobs and deliver finished documents
  • Issue tax invoices and meet bookkeeping duties (5-year retention under the Revenue Code)
  • Improve service quality and the website
  • Send news and promotions (only with your consent)

5. Disclosure to Third Parties

  • Notarial Services Attorneys registered with the Lawyers Council of Thailand for certification
  • Ministry of Foreign Affairs (Department of Consular Affairs) and embassies for legalization
  • Couriers such as Kerry, Grab and EMS (delivery address only)
  • Government authorities when ordered by court or required by law
  • We do NOT sell your personal data to third parties for their marketing

6. Retention Periods

  • Customer and job records: 5 years after completion (for regulatory audits)
  • Copies of certified documents: 7 years per Lawyers Council practice
  • Tax invoices and accounting evidence: 5 years per Revenue Code
  • Marketing data: until consent is withdrawn

7. Data Subject Rights

  • Right to access and obtain a copy of your data
  • Right to rectify inaccurate data
  • Right to erasure (unless retention is required by law)
  • Right to object to or restrict processing
  • Right to data portability
  • Right to withdraw consent at any time
  • Right to lodge a complaint with the Personal Data Protection Committee (PDPC) Office

8. Security Measures

We store originals in fire-rated safes, encrypt traffic with TLS 1.3, restrict access on a need-to-know basis, and shred documents to DIN P-4 level once the retention window ends.

9. Use of Cookies

We use cookies for essential site functions and analytics via Google Analytics 4. See our Cookie Policy for details.

10. Contact the DPO

For questions, rights requests or complaints, contact nyclegal@ilc.ltd or +66 83-249-4999. We reply within 30 days.